Alto Hotel On Bourke Reviews & Ratings

Comfortable, convenient, suited our needs, minor confusion over breakfast times - reception staff were out by half an hour with what they told us.

We enjoyed our stay, staff were all very helpful

It was a great experience. The hotel was clean, the staff were friendly and the bed was comfy.

Very friendly and personal service. Made us feel well at home

Amazing bed, amazing shower, amazing room. Hallways a little dated but did not detract from the stay

We had a wonderful stay at the hotel. Everything was nice from the welcoming & friendly staff to the lovely clean and comfortable hotel rooms. Superb , I wish we had stayed longer.

Very enjoyable

Excellent, as usual.

The staff were very friendly. I liked the little touches, the apples at the entrance, salt and pepper shakers, glazed windows. The environmental features such as collection of paper, cardboard, bottles, etc. In the bathroom the usual small bottles of shampoo, etc were replaced by generous containers of soap, shampoo, conditioner and bath/shower gel attached to the wall.

love staying here , the hotel is clean and friendly.

Clean, quiet, well designed rooms! Wonderful, skilled and helpful staff provided great service to us, even after we had checked out (provided luggage storage). Some minor maintenance would be appreciated (for future guests), things like fixtures loose/ not straightened (toilet seat, door handle). The window opened to a brick wall which was uninspiring but glad that we had one and it was quite soundproof. We could tell the king bed was two singles pushed together unfortunately, would be great if staff could figure out a more comfortable solution - better mattress topper, more sheets?? Lovely offering of consumables (for a surcharge) and loved the location of the hotel - perfect spot, close to everything!!

Great location, clean room, friendly staff. Close to tourist attractions, shops and the Yarra River.Public transport just outside front door. Easy walking distance to Casino and Southern Cross Station..

Excellent staff and location

Another comfortable and relaxing stay at Alto - keep up the good work!

I am extremely happy with our stay at Alto. I would like to specifically mention about Gemma, she was very professional and kind. I was not looking for home away from home during vacation but almost everything about our stay at Alto was perfect. Very nice people, very nice service. Would love to come back and stay at Alto.

We booked this for our wedding which was held directly across the street so had a full day or bridal party chaos with hair and make-up artists and bridesmaids filling the room but it never felt as cramped as I would have expected. The staff were super helpful in ensuring we had enough chairs and drinks for everyone. I couldn't be happier with our stay.

Excellent stay. Will stay here again when next in Melbourne. Staff were lovely, room very clean and comfortable. Only issue was that we were asked to pay for a beer from the mini bar which we did not take, the staff member did not charge us, but it was a bit odd that we were asked in the first place - we wonder if the cleaner mixed up the rooms?

Very enjoyable stay, helpful staff, comfortable room.

Despite closing both windows, still could hear the trains from Outside. Parking code supposed to work for two days but expired after 24 hours and we had to call the hotel reception to get a new code, incurring international call charges as the call was made from a Singapore-based handphone number. Staff were all helpful and friendly. Breakfast was tasty. Excellent idea to have guest laundry facilities provided, which is fairly rare in Melbourne city.

Excellent. The staff make this hotel. The welcome back choclates are lovely touch. Breakfast is awesome.

Ideal position as we were in Melbourne to see COLDPLAY at Etihad Stadium. Bed very comfortable.

Made to feel welcome, like one of the family. Very clean with friendly and efficient staff. Rooms very quite particularly considering central location. Also having opening window as an alternative to air conditioning, weather permitting, was a plus. Found not able to access food after 9 pm considering daylight saving - not dark until about 9, was only issue. Other eateries close by also did not serve meals after 9 except of course fast food outlets or bar snacks from nearby hotels, When we did eat at the restaurant the food was delicious.

Hotel was perfect, great location, very friendly welcoming staff we will most certainly be staying again ! Thankyou

Great place to stay close to Trams, Etihad stadium, casino and walking distance to restaurants and shopping.

Great second stay. Will be staying again our next trip to Melbourne.