Alto Hotel On Bourke Reviews & Ratings

I am extremely happy with our stay at Alto. I would like to specifically mention about Gemma, she was very professional and kind. I was not looking for home away from home during vacation but almost everything about our stay at Alto was perfect. Very nice people, very nice service. Would love to come back and stay at Alto.

We booked this for our wedding which was held directly across the street so had a full day or bridal party chaos with hair and make-up artists and bridesmaids filling the room but it never felt as cramped as I would have expected. The staff were super helpful in ensuring we had enough chairs and drinks for everyone. I couldn't be happier with our stay.

Excellent stay. Will stay here again when next in Melbourne. Staff were lovely, room very clean and comfortable. Only issue was that we were asked to pay for a beer from the mini bar which we did not take, the staff member did not charge us, but it was a bit odd that we were asked in the first place - we wonder if the cleaner mixed up the rooms?

Very enjoyable stay, helpful staff, comfortable room.

Despite closing both windows, still could hear the trains from Outside. Parking code supposed to work for two days but expired after 24 hours and we had to call the hotel reception to get a new code, incurring international call charges as the call was made from a Singapore-based handphone number. Staff were all helpful and friendly. Breakfast was tasty. Excellent idea to have guest laundry facilities provided, which is fairly rare in Melbourne city.

Excellent. The staff make this hotel. The welcome back choclates are lovely touch. Breakfast is awesome.

Ideal position as we were in Melbourne to see COLDPLAY at Etihad Stadium. Bed very comfortable.

Made to feel welcome, like one of the family. Very clean with friendly and efficient staff. Rooms very quite particularly considering central location. Also having opening window as an alternative to air conditioning, weather permitting, was a plus. Found not able to access food after 9 pm considering daylight saving - not dark until about 9, was only issue. Other eateries close by also did not serve meals after 9 except of course fast food outlets or bar snacks from nearby hotels, When we did eat at the restaurant the food was delicious.

Hotel was perfect, great location, very friendly welcoming staff we will most certainly be staying again ! Thankyou

Great place to stay close to Trams, Etihad stadium, casino and walking distance to restaurants and shopping.

Great second stay. Will be staying again our next trip to Melbourne.

Fantastic as always

Loved the room and the soaps etc in the room. Ugh better than little plastic bottles, the staff were kind and helpful. The reading room was beautiful and we loved the tea coffee and hot chocolate in the lounge.

Great location for our first visit to Melbourne to see the city and very convenient for arrival by bus from Airport and departure by bus to Hall's Gap.

Loved the location, shame about parking, great staff and first rate service. Will use it again and recommend.

Very pleasant.

Location was good and the rooms had everything you needed.

Enjoyed it.

Very easy and efficient with friendly staff

We had a very comfortable stay and on the whole we were made to feel very welcome. We only had 1 experience when we wanted a coffee at 9:35 in the evening and distinctly got the impression that we were in the staff member's way and she wanted to go home. Other than that all the staff were exceptional.

We have stayed at the Alto before and would stay again. The staff are friendly and helpful, the rooms have up to date decor and are spotlessly clean. Beds are very comfortable. Love the personal touches of real plants in the room that are looked after and healthy and the offer of free coffee, tea and hot chocolate in the lounge for guests, oh and the fruit. The whole experience is one of comfort and feeling at home. The environmental waste control was excellent to see. Dining Room staff were welcoming and the breakfast good value. Thanks again to the Management and Staff of the Alto

This was the 2nd time i have stayed here. Very helpful and pleasure staff, beds great wil be my go to pace when staying in the city.

Enjoyable, good value. I would come back again.

Hotel staffs are friendly and helpful. Room is very clean and well maintained. Keep it up.

We have travelled a lot and I have say that all the staff are amongst the best we have come across. The Cooks, reception staff and cleaners everyone is very helpful polite and friendly. They also do one best breakfasts. Great selection and well prepared.