Alto Hotel On Bourke Reviews & Ratings

This is now the 4th time we have stayed here and as before we were very happy with one exception. We had a room at the front of the hotel (we have always been near the back before) and the noise from the trams kept us awake, every time one came past, the windows actually rattled! We would still stay at the hotel again as long as we didn't book a room at the front

Very nice overall. Room was clean, well presented and had a great selection of Foxtel channels. Location is second to none, but still quiet enough at night. Breakfast food was also very good.

Excellent

It’s such a lovely and quirky hotel. The lounge with games ands lollies and coffee/tea/hot chocolate and books and the amazing relaxation room were such unusual and lovely touches. My room (101) was a bit noisy with the trams outside, and you could hear people outside the room very clearly, but it wasn’t too bad. I loved the beautiful and comfortable chair in the room and the bed was very soft (apparently you can buy them for your own home!). The staff were all lovely and the location so near the Skybus and Etihad Stafium was perfect for me. I’ll definitely be back.

Noisy but everything else was fine

I had a very pleasant stay at this hotel. All the staff were accommodating and friendly. I like the fact that the reception is manned at all times. The facilities were great and the room was very clean. The hotel is in a good location near the train station/Skybus terminal. I would definitely stay here again.

Good location, very good staff, liked the candy bar, and the game room.

Our stay in Melbourne couldn't have been better thanks to the Alto. The staff were very welcoming, friendly and very helpful. We booked a 2 bedroom unit at the Alto.The unit was roomy and had all we required. Clean, modern and well equipped. The hotel is located in a good area close to everything, trains, trams, buses, taxis etc. Its an easy walk to the center of the business area but as trams are free in the city area it easy to go most places quickly. We arrived early in Melbourne and the staff stored our bags for us so we could enjoy the day with out worrying about them. When we arrived back at the hotel in the late afternoon our bags were in our room all ready for us.On the day we checked out our flight was late in the afternoon so again the staff stored our bags for us until we were ready to go to the airport. Throughout our stay the staff were at all times helpful, very pleasant to deal with and so friendly. Breakfast was good but it can be a bit busy depending time. Very happy with our stay. If we go back to Melbourne in the future we will definitely stay at The Alto.

Great. Good location and great service.

Good location. Great staff and comfortable rooms.

Staying at the Alto was like staying at home but with staff who went out of their way to take care of you. We have never felt more welcomed and the energy emitted a genuine warmth of care and kindness. Thank you to all the wonderful staff and a special thank you to Gary who is a true gentleman.

Really enjoy the convenience of the location. Our favourite treat is the coffee machine, which makes really tasty coffee any time of the night.

Very enjoyable

We loved the thought put into recycling and saving waste (eg no small bottles of shampoo) - great for the environment. The apples were a nice touch, staff very helpful

Very impressed.. Room was excellent, staff welcoming, polite & helpful. Will be back again soon.

Excellent. I have stayed here many times and I always enjoy my stay. We we given a free upgrade this trip, so that was terrific! Staff are always warm, welcoming and helpful.

From the moment I walked in the door, Brad was absolutely amazing. I had a terrible start to the day but I left the initial interaction smiling. He was extremely accommodating and very helpful. The room was lovely and great value for money in a central location close to everything.

Enjoyed staying at Alto. Made to feel welcome and the happy hour was an excellent feature. Reception staff were excellent. Our entry cards failed a couple of times and on 1 day the room was not serviced until I mentioned it to reception. That was the only glitch we experienced.

Comfortable, big room

Fantastic stay. Exceedingly comfortable bed and pillows. Breakfast package outstanding value. Free drink, coffee, apples and candy bar is awesome and using the dining room as a recreation and reading space is brilliant

Great from check-in to check-out. Staff at breakfast were particularly nice and very cheerful. Great start to each day:)

I really enjoyed my stay. Room was comfortable and it was great having some kitchen facilities. Staff were friendly and helpful. The lady who was in reception the evening I arrived (10 Jan) was very welcoming and personable. Breakfasts were substantial with many choices. I enjoyed reading about the history of the building. Tram stop outside very convenient. Great to be able to open window. My only complaint is aesthetic- the room (311) could have had a bit of brightening up, it looked a bit tired and dreary with the dingy carpet colour, dark furniture. The colourful cushions and bed spread at least gave a bit of a lift. Thank you for a pleasant stay.

This was our 4th stay in 6 months. Our daughter lives in CBD very close to Alto so this is the perfect location for us. The staff and service is exceptional. We very much like the Cafe’ for breakfast. They offer a few parking spots on property which is convent. The wifi could be better. There are no gym facilities but they are partnered with a hotel very close to use their gym. Their rates are very good.

Very comfortable stay, lovely, welcoming staff both at front desk and breakfast. Loved the little extra touches - free coffee, tea, chocolate and sweets!

Goid