Alto Hotel On Bourke Reviews & Ratings

Alto is a great location, was very clean and the bed and pillow were really comfy. Slightly poky but if you are not spending a great deal of time in your room not a problem. Staff serving the breakfasts were very nice but the Reception staff were hit and miss. For example, we come in during the evening and stand at the lift and look over and a few of them a few times just looked at their computer screens rathre than say Hi, had a good evening etc. Seemed rather surly. Plus, you'd think they would be looking up at who is around anyway from a security perspective! We enjoyed our stay for sure.

Great location, comfy bed, nice, clean room. Love the free espresso machine & the free relaxation room with the lovely massage chairs. The staff were polite & helpful, particularly Andrew on Reception, who was an absolute pleasure to deal with. He was so polite & friendly & very happy to help us & give us tips on things to do. I have already recommended my parents to stay there on their trip in January & this will now be my choice for all of our trips to Melbourne.

Overall everything was OK,Big problem was very loud group of young people underneath rooms window in the alley.They were there on and off until 4,30 AM Sunday.It is out of your hands,but it doesn't make it acceptable. Regards

I always enjoy it. The staff are very friendly, the rooms are very nice and its convenient.

All staff were helpful and pleasant. They met all of my needs

We had a great stay. Very good service and nice rooms

Very pleasant. Room a little small but all else was great. Thank you,

Always excellent

Outstanding service, staff went out of their way to make sure things were right. Even when we were waiting for a pick up which was late, they showed concern and came out to the street to inform us of the late arrival. Wonderful and convenient place. Loved the GREEN attitude,

Very good! Btw, my room was an ordinary king, not a one bed spa appt.

Rooms were very clean. Only problem was a couple of really sketchy towels which housekeeping should have noticed not to put out. Generous towel numbers, toilet tissue, ie washroom amenities were generous....no "scarcity anxiety" One major problem. NO CLOTHES STORAGE other than a few hangers. There were two deep but narrow shelves, not well suited to storing and seeing clothing, and these were both filled with bedding so I kept having to open my suitcase every time I needed something.

Thanks again for another comfortable and enjoyable stay. I find your rooms comfortable and clean, the emphasis on environmental measures is excellent (and unusual - more hotels should take your lead), and your staff are welcoming, friendly and helpful. Thank you.

I will definitely stay again. Perfect position for me to stay. Normally 4-5 days. Great facilities for single person who wants to go out or stay in for meals etc.

Excellent location!

Came down for a gaming convention (Pax) and was surprised to see how close the tram stop was outside. Made the entire week so easy to get around. The rooms in the hotel were a comfortable retreat after very long days. The bed was comfortable, and the room was quiet. Breakfast daily downstairs also made it easy to eat and run. Check in and out was easy, and the staff were lovely.

we enjoyed our stay very much very friendly staff excellent beds THANK YOU VERY MUCH

we enjoyed our stay very much very friendly staff excellent beds THANK YOU VERY MUCH

Very enjoyable short stay great hotel ideally situated to explore Melbourne

Nice hotel, friendly staff and excellent location.

Most enjoyable. Location perfect.

Excellent experience, felt right at home, had a great time. Many thanks! Was recommended to you by a friend and would do the same myself.

We regularly stay at the Alto, it has great access to Southern Cross railway station as well as tram stops. The hotel is well appointed and very quite.

Very good hotel, excellent facilities. It isn't cheap but you get what you pay for I suppose...I would stay here again if I cone back to Melbourne.

Fantastic hotel. My only observation was that the carpet on the stairs is worn and looks tatty, but this minor point aside... The staff were wonderful, the rooms lovely and our stay, whilst short, was excellent. 100% recommend to others and would stay again.

Excellent except you could hear people other people The walls are too thin.