Alto Hotel On Bourke Reviews & Ratings

Front desk staff was very kind to allow us to use the massage chairs on arrival early in the morning. Breakfast staff was sometimes not so fast and occupied by discussing personal matters.

Excellent. Staff went out of their way to accommodate our request for an early check in. Thank you.

Excellent

Comfortable

Room was smaller than I expected for the price, but I wasn't too disappointed. Felt a bit rushed out of the restaurant at 10am.

I've stayed at Alto approx 15 nights - this was my 3rd or 4th time. Up to expectations, except I was surprised and annoyed to find that a few guests were apparently not welcome to meet in my room after 10pm. This is an extraordinary limitation for an upmarket hotel costing around $200 per night!

Loved that you had eco-friendly rooms, with wind power, low energy bulbs, dispensers for soaps, and no takeaway cups etc. But especially the recycling bin - first hotel I have ever stayed in which had one - about time! Umbrella in room also came in handy.

very acceptable

list of booking types did not include us - business travellers

We appreciated our luggage being held at the hotel until later in the day of departure to save us dragging it around the city before we caught our train home. We find the Alto a convenient stop over both before and after flying in/out from overseas, this breaks up what could be a very tedious/tiring journey for us. A very convenient hotel for a few days stay in the City due to its close proximity to Southern Cross Station. We always enjoy our stay at The Alto.

Enjoyed it very much

The best hotel in Melbourne

I was unable to get my Mac to connect to hotel wifi while staying. It didn't prevent me from working, but it did present a minor inconvenience. Perhaps retesting wifi against a number of devices would be useful.

We are always looked after, the staff are fantastic, Andrew always goes out of his way to make us welcome. We always recommend staying with you to all our friends in Darwin.

a little bit noisy - other guests late at night in corridor and slamming doors

We have stayed at Alto for our last three visits to Melbourne and would never contemplate staying anywhere else.

The experience was good. Didn't quite understand why we could not prepay all our expenses up front. It meant we were temporarily out of pocket because it should have been a corporate billing. As we were not prepared for this unusual practice, we could have been left very red faced. The free Internet was much appreciated as was the smoking lounge.

Staff (as usual) were exceptional, particularly as there was a SES crisis at the time. Staff spared the time to let me look over the heritage room (401) - enjoyed that. Breakfast was very enjoyable with ample variety. Jan (my spouse) loves this hotel - happy wife = happy life.

Have stayed here many times as it is my prefered hotel in Melbourne. The relaxation room is a fantastic idea.

Good

Very nice people, nice room, but no draw space and bathroom sink was positioned in a very awkward place so basically could not wash face or do teeth without water over the floor.

Blink and you miss it from the outside, but very nice apartment in a pretty good location. Liked the greener energy touches, too.

The service staff were wonderful,friendly and helpful.

We had a great weekend. Friendly staff, great facilities and close to everything. The weather could have been better but we can't penalise you for that! To be able to get a 3 Bedroom/3 Bathroom unit was a surprise and perfect for our requirements (we are a group that met on Trafalgar Tour of Europe in 2006 and each year we get together for a "reunion"). Thank you to the team at the Alto.

For us it supplies all our needs. It has become our home in Melbourne and we recommend to all who ask. Convenient for footy at Ethiad or MCG, tram at door, close to CBD. Staff always friendly, love that breakfast is cooked fresh for you,