Alto Hotel On Bourke Reviews & Ratings

Very comfortable stay. Appreciated the well-equipped kitchenette. Wifi was stable and essential for finding information, something which many hotels don't offer or charge a fee for. Staff members are welcoming, friendly, helpful and professional. I didn't have to spend a single cent on transport because every main attraction was a pleasant walk from the hotel. Very thankful the skybus was so near. I loved the bathrooms. Very well-designed with thoughtful placements such as a bath towel hook just outside the shower stall, a multiple bar towel rack and a retractable clothes line. I'll definitely recommend this hotel to family and friends.

The staff was very helpful. They answered email questions promptly before we arrived, checked us in efficiently and seemed to know who I was ie. I felt like they were expecting me as their guest. It was very nice.

It was a lovely room to come back to. Convenient, clean, efficient service. No complaints at all. I would definitely come back if I'm ever in town again.

The overall experience was tempered by an old bed with a significant dip in the middle. I already suffer from a bad back and the bed in my room was very bad. It should not be in a hotel, it should be thrown out and replaced.

Reception was cold upon arrival. free wifi and newspaper were greatly appreciated, however lack of promised bath upon arrival was disappointing.

We stayed at The Alto for 5 nights and really appreciated the helpfulness and understanding of the staff with my daughter who camed down sick during our stay. We loved the location, the cleanliness and the high level of maintenance of the property as it did not in anyway feel 'tired'. My son loved the buffet breakfast as did we. The inclusion of the parking bay with the room was a real bonus. The environmental statement this hotel is modelling is a credit and a role model for the future of inner city living and living generally. It is non intrusive but sincerely a large part of the hotel's personality. For us it is a real selling point of this hotel. As you can see we loved our stay at The Alto!

The bed was one of the most comfortable I've slept in. Overall a great stay.

Andrew was very helpful.

Location wise was excellent, treatment at reception excellent, room was small considering price charged. Breakfast was very good however despite best intentions breakfast staff were a little shy and staid. It was lacking in good morning, welcome how can I help please enjoy...it a little lifeless however they were pleasant...just need some training . however the bed was so wonderfully comfortable and the shower superb, 2 extremely important ingredients staying in a hotel

the room was very small - apart from that, everything o.k.

The staff were very friendly and accommodating and made our stay very pleasant,

Nothing is over done - great work. Hallways could be a bit nicer - feels like some a very long and need a bit of a freshen-up.

Fantastic location. Brilliant sustainable ethos. Will definitely return. Thank you.

We had a very enjoyable weekend there. Everyone was helpful and the breakfasts were lovely but the waitress could have been friendlier.

Excellent stay. Very comfortable room, with minor disturbance from traffic noise (mostly trams).

Very convemient hotel, we only expected it would be a bit closer to the tourist attractions.

Excellent. Very friendly staff and welcoming

Staff were very helpful and room comfortable. Many thanks.

Exceptional service from your front desk staff at all times. We love the green initiatives, its originally why we chose to stay there but the fantastic service is why we return

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Overall experience was excellent, we will stay again when back in Melbourne.

Smooth check-in, nice room, and a smooth check-out.

Great friendly welcome from Gary at the front desk. Speediness of hot meals at breakfast much appreciated when we were in a hurry. Free wifi definitely a plus.

Service rendered by the staff by staff is excellent. Everyday being greeted by a smile from staff really makes my day. Keep up the good job.

Good.