Alto Hotel On Bourke Reviews & Ratings

The hotel is always clean, the beds are very and the staff are very friendly and helpful.

Wonderful place to stay. Perfect location, friendly staff, clean and well appointed rooms, lovely breakfast. We will be back.

Very clean and comfortable. Great central location. Staff very friendly and welcoming. Meals (breakfast and dining) all very good.

Very Pleasant. Restaurant Saturday nIght would have been a Plus

Friendly and clean, happy to stay there again

We thought overall it was very good.One thing I would say is that if the staff say they are going to do somethink then they should. In our case we asked to be called when the room would come availible. No call came, which was very disappointing.

My fiancée and I stayed at the Alto Hotel over New Year's to celebrate one year since our engagement, and had a wonderful time. This time we had to visit Melbourne for some legal advice (we're gay and I'm applying for a partner visa to stay with my fiancée in Australia); it's such a long and stressful process. We loved our first stay at your hotel, so we decided to stay there again and upgrade to a spa apartment. The evening we stayed at your hotel, we ordered room service and enjoyed the spa bath--it was incredibly relaxing, just what we needed after so stressful a day! We'll be travelling down to Melbourne a few more times in the next few months, and will definitely be staying at the Alto Hotel when we do!

Very helpful staff, even at busy times.

Friendly staff; excellent breakfast; wonderful Internet access; will stay again and will recommendk

Amazing rooms, great staff. Will be back for sure

Very enjoyable stay.Staff were very helpful and friendly.Hotel is in excellent location,close to all forms of public transport and other facilities which made it easy for us to get about and do the things we wanted to do.Thank you.

My sister and I enjoyed our stay at your hotel very much. The facilities were excellent, and we were made to feel very comfortable. We would have no hesitation in staying with you again.

Enjoyable

I loved it! We were upgraded to a larger room just because a better one was available. The staff were all so lovely and the rooms were spotless.

A very relaxing experience with exceptionally freindly and helpful staff. This hotel is well above average. We will definately be staying again.

A very pleasant stay. The staff and services could not be faulted. We where most impressed and now understand why many of our friends and family have stayed with yourselves previously. Next time, the only thing we would consider is staying elsewhere in the building as the tram noise tended to be a little loud for us during late evenings and early morning, taking into consideration our jet lag. It may not have bothered us otherwise. Thanks again for a pleasant stay.

Very good. The staff are excellent and pleasant friendly service makes such a difference. That coffee machine is very handy too!

We only stayed one night as our jump off point for The Great Ocean Road. Comfortable beds, small rooms, small bathroom, nothing luxurious, but clean and efficient. Staff helpful with restaurant and transport advice. Easy walking distance to many restaurants and good location for getting onto the highway and out of town.

Always good to stay & especially value the environmental consciousness of the hotel.

Obviously, the location close to Spencer Street Station and reasonable proximity to the city centre was great. From entering the hotel, all staff were really helpful, professional and very nice. We were lucky to be upgraded to the 3 bedroom apartment, which worked better for us and we were very grateful. We all found the apartment and hotel very comfortable, convenient and clean. The only minor issue was some noise late at night from outside - people talking loudly in the alley and the tram bell, but I don't consider his is an issue for the hotel. We stayed 2 nights. We didn't use the restaurant, as we were catching up with friends we tended to go out. Staff told us they could book places for us, but we organised ourselves. Overall, we had a great stay and we'd come again. Thank you.

Always a pleasant experience. Only problem is the noise in the alley way in the early hours that can penetrate the clossed windows.

Great, would recommend to any friends

We really enjoyed our stay at your hotel. If we were to return to Melbourne we would definitely stay there again - in fact we almost wished we were staying longer because our room was so perfect for our needs. The only issue we had with the room was the smell. It smelled a bit musty - as if there had been water damage that had not been treated yet. Could just be, that the room needs more airing out after people shower or such. But the room and bathroom in itself was clean.

As good as the last time we stayed.... couldn't ask for more.

Very comfortable. Like the "Green" project